POS
NewStore integration
Mobile-first retail management platform.
How we integrate NewStore
The integration shape.
NewStore is a mobile-first retail platform, popular with brand-led retailers that want a store-as-flagship experience and need the technology to match. POS, OMS and clienteling come from one platform with shared data.
Patchworks integrates NewStore for store-to-online customer mastering, stock visibility across the fulfilment network, order ingestion from non-NewStore channels and back-flow into the ERP and finance systems. Clienteling data, in particular, has to land somewhere usable outside the store-associate app to earn its keep.
Questions
Common questions.
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01 How does Patchworks integrate NewStore?
Patchworks integrates NewStore for store-to-online customer mastering, stock visibility across the fulfilment network, order ingestion from non-NewStore channels and back-flow into the ERP and finance systems. Clienteling data, in particular, has to land somewhere usable outside the store-associate app to earn its keep. -
02 What's a typical NewStore integration timeline?
Four to seven weeks for a NewStore POS integration. Store count, inventory model and unified-commerce expectations are the principal variables. -
03 Do you support NewStore integrations after they launch?
Yes. NewStore POS integrations are supported under retainer with store-level monitoring, end-of-day reconciliation alerts and on-call cover for the hours stores are trading. Tiered SLAs from £750 per month. -
04 Can you build a custom NewStore connector or flow?
Yes. Custom NewStore POS work covers store-level inventory model alignment, tender-specific posting rules, end-of-day reconciliation and the unified-commerce expectations that come with operating a physical estate alongside ecommerce.
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