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Scope from the audit
The most efficient route. The audit deliverable contains enough technical detail that we can write a fixed-fee proposal directly from it.
Pricing
What it costs to work with eCirql.
Three commercial shapes cover almost every engagement: a fixed-fee Integration Audit as the entry point, support retainers for ongoing operations under SLA, and fixed-fee project work for new builds and migrations. Prices on this page are the actual figures, not ranges. The credit policy at the bottom explains how the audit fee comes off your first invoice if you move forward.
Integration audit
Fixed-fee entry point.
The audit is the productised front door for new engagements. Ten working days, written deliverable, follow-up call, credited against any follow-on work. Two variants depending on whether your estate is general-purpose or a Patchworks Tapestry-to-Core migration.
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Standard Integration Audit
£1,500
10 working days
Fixed-fee, fixed-scope review of an existing integration estate. PDF report and follow-up call. The right entry point for most engagements.
- Flow inventory and dependency map of the existing integration estate
- Failure-mode analysis: where the estate is fragile, where it's solid
- Cost-posture and operational handover quality review
- Recommendations: stay, fix specific things, migrate or rebuild
- 60-minute walkthrough call with the founder
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Tapestry to Core Audit
£750
10 working days
Variant scoped specifically for Patchworks Tapestry estates planning the migration to Patchworks Core. Cost and effort estimate for the move included.
- Current Tapestry flow inventory and dependency map
- Mapping of what Core handles differently and what migrates as-is
- Cost and effort estimate for the migration project
- Recommended phasing and parallel-running approach
- 60-minute walkthrough call
Support retainers
Ongoing cover, transparent pricing.
Once an integration is live we are usually the team that supports it. Three tiers cover most estate shapes. The right team to run the retainer is the team that built the integration: the runbook is in their heads as much as the documentation.
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Essential
£750 per month
1 business day response
Operational safety net for a single integration or small estate.
- 6 dedicated support hours per month
- Real-time integration monitoring
- Email support, priority queue
- 5% discount on additional project work
- Most chosen
Professional
£1,250 per month
3 business hours response
The mid-market default. Active monitoring, faster response, more dedicated hours.
- 10 dedicated support hours per month
- Private Slack channel with our team
- Monthly integration health checks
- Priority support during business hours
- 10% discount on additional project work
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Enterprise
Custom scoped per estate
1 hour response
For multi-system estates that need round-the-clock cover and a defined incident process.
- 12+ dedicated support hours per month
- Private Slack channel with our team
- Weekly integration health checks
- 24/7 priority support
- Negotiated discount on additional project work
Retainer hours roll into a percentage discount on additional project work in the same period rather than banking unused time. Tiers can change with thirty days' notice in either direction. See the support retainers page for the full scope and process.
Project work
Fixed-fee against agreed scope.
Project pricing is a function of scope, not a sticker. We don't list ranges on this page because ranges are misleading: a Shopify-to-NetSuite integration can run six weeks or twenty depending on OneWorld setup, customisation depth and edge-case density. What we commit to is a clear scoping process before any build commitment.
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Or scope from a brief
If you have a clear brief and the estate is well- understood, we can scope from that. Discovery call is free; deeper technical scoping is a small fixed-fee engagement sized to the project.
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Fixed-fee proposal
Explicit milestones, deliverables, dependencies and change-request handling. Hourly billing is not on the table; fixed-fee is the default because it aligns incentives on both sides.
For the most-shipped integration shapes we publish typical timelines on each combo page; those timelines are the honest range, not a ceiling or a floor.
Credit policy
The audit fee comes back when you move forward.
If you commission project work or a support retainer with us within thirty days of the audit report landing, the £1,500 audit fee is credited in full against your first invoice. The £750 Tapestry-to-Core variant follows the same rule against the subsequent migration engagement.
The credit is automatic; you don't need to claim it, and we don't apply it conditionally on engagement size. The purpose of the audit is to make the buying decision easier, not to be a profit centre. Functionally it's a deposit for committed engagements with a face-saving exit if either side decides we're not the right fit.
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Patchworks Partner
Certified Agency
Partner directory -
Companies House
No. 16173373
Verify on gov.uk -
VAT registered
GB 483 3727 67
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Based in
Manchester, UK
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AI use disclosed
Public policy
Read AI policy -
Founded
2024
Questions
Common questions.
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01 Why a fixed-fee audit rather than a free discovery call?
Free discovery calls are sales calls. The Integration Audit is a piece of productised work with a real deliverable (a written report, a follow-up call, and a recommendation) that lets both sides assess whether we should work together on a substantial engagement. Most agencies hide this work inside a 'free' pre-sales motion that costs everyone time and produces nothing portable. We don't. The £1,500 is credited in full against follow-on work commissioned within thirty days, so the price is functionally a deposit for committed engagements. -
02 Can we skip the audit and go straight to project work?
Yes. The audit is the most efficient entry point for buyers who want a structured assessment first, but it isn't compulsory. If your scope is clear and you'd rather move to a project conversation directly, the contact form takes you there. Project work is scoped from a discovery call (free) and a fixed-fee scoping engagement (paid, sized to the project) before any build commitment. -
03 How do you scope and price project work?
Project pricing is a function of scope, not a sticker on a page. We scope from either the Integration Audit deliverable, a separate fixed-fee scoping engagement, or a detailed brief you bring us. The output is a fixed-fee proposal with explicit milestones, deliverables and change-request handling. We don't quote ranges before scope is clear because the ranges are misleading: a Shopify-to-NetSuite integration can be six weeks or twenty depending on the merchant's NetSuite OneWorld setup, the customisation depth and the number of edge cases. -
04 Do you bill by the hour?
Fixed-fee is the default for project work because it aligns incentives on both sides: you know what you're paying, we know what we're delivering, scope changes are handled explicitly rather than as a billable surprise. Retainers are sized in dedicated hours per month with monitoring and SLA on top. Hourly and day-rate ad-hoc work is available where a recurring commitment isn't the right shape: one-off fixes, short-term cover, training sprints, or top-up hours outside an existing retainer when the month runs hot. Tell us the shape of the work and we'll quote the right format. -
05 Are there discounts for startups or non-profits?
Not as a formal programme. The audit fee credit and the retainer-vs-additional-project discount handle most of the price flexibility we're comfortable offering. If you're a non-profit or an early-stage startup with a budget constraint, ask. We do consider case-by-case discounts where the work is aligned with what we want to be known for, but we don't lead with them. -
06 What's the credit policy in plain English?
If you commission project work or a support retainer with us within thirty days of the audit report landing, the £1,500 audit fee comes off your first invoice in full. The £750 Tapestry-to-Core variant follows the same rule against the subsequent migration engagement. The credit is automatic; you don't need to claim it. -
07 Do you take ongoing equity or revenue-share arrangements?
No. We're a services business with predictable contracts and SLAs, not an investor. Cash-only engagements keep incentives clean and our delivery focused on shipping rather than managing a stake.
Get in touch
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Direct: contact@ecirql.com
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