What's a typical Eva integration timeline?

Three to six weeks for a single-store Eva integration on a clean scope. Multi-store, multi-region or B2B-heavy rollouts run longer; we scope per estate.

Do you support Eva integrations after they launch?

Yes. Eva storefront integrations sit on retainer with the same team that built them. Monitored flows, on-call cover for traffic-driven failures, monthly health checks and tiered response SLAs from £750 per month. We track the boring-but-vital things storefronts surface: webhook retries, fulfilment-status drift, refund-edge-case incidents.

Can you build a custom Eva connector or flow?

Yes. We extend Patchworks connectors and build custom flows for Eva when standard connector behaviour doesn't model the merchant's actual catalogue, checkout, customer or fulfilment shape. Common bespoke work includes custom checkout-field mapping, multi-store and multi-region routing, subscription rebill handling and B2B account-hierarchy treatment.

Ecommerce

Eva integration

AI shopping assistant for product discovery.

Talk to us about Eva See all platforms

How we integrate Eva

The integration shape.

Eva is an AI shopping assistant that sits on the storefront and helps customers find products via natural-language conversation rather than category navigation or filtered search. The category is young; the integration work is well-shaped.

Patchworks feeds Eva with product data from PIMs and ecommerce platforms, inventory and pricing in close-to-real time, and conversion events back into the customer data platform. The interesting design choices are around freshness · how stale Eva's view of stock and price is allowed to be · and around the fallback experience when Eva does not have an answer.

Conversational commerce only works when the catalogue feed is honest. Most of the integration work is making it so.

Questions

Common questions.

01 How does Patchworks integrate Eva?

Patchworks feeds Eva with product data from PIMs and ecommerce platforms, inventory and pricing in close-to-real time, and conversion events back into the customer data platform. The interesting design choices are around freshness · how stale Eva's view of stock and price is allowed to be · and around the fallback experience when Eva does not have an answer.
02 What's a typical Eva integration timeline?

Three to six weeks for a single-store Eva integration on a clean scope. Multi-store, multi-region or B2B-heavy rollouts run longer; we scope per estate.
03 Do you support Eva integrations after they launch?

Yes. Eva storefront integrations sit on retainer with the same team that built them. Monitored flows, on-call cover for traffic-driven failures, monthly health checks and tiered response SLAs from £750 per month. We track the boring-but-vital things storefronts surface: webhook retries, fulfilment-status drift, refund-edge-case incidents.
04 Can you build a custom Eva connector or flow?

Yes. We extend Patchworks connectors and build custom flows for Eva when standard connector behaviour doesn't model the merchant's actual catalogue, checkout, customer or fulfilment shape. Common bespoke work includes custom checkout-field mapping, multi-store and multi-region routing, subscription rebill handling and B2B account-hierarchy treatment.

Get in touch

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And what’s in the way. We will tell you whether we are the right people to do it. Drop us a line below, or open the chat in the corner of the screen.

Direct: contact@ecirql.com

Eva integration

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