WMS & 3PL
Flexport integration
Digital freight forwarding and customs platform.
How we integrate Flexport
The integration shape.
Flexport is a digital freight-forwarding and customs platform, used by retailers and brands that import physical goods at scale and want visibility into their supply chain that conventional forwarders do not provide.
Patchworks integrates Flexport for purchase-order and shipment-status visibility, ETA updates back into the ERP and merchandising systems, and customs documentation flows into finance and compliance. Inbound forecasting against open POs is one of the more useful operational outputs.
Supply-chain visibility is mostly a data-quality problem dressed up as a software problem. Flexport gives you the data; the integration work makes it act on something.
Questions
Common questions.
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01 How does Patchworks integrate Flexport?
Patchworks integrates Flexport for purchase-order and shipment-status visibility, ETA updates back into the ERP and merchandising systems, and customs documentation flows into finance and compliance. Inbound forecasting against open POs is one of the more useful operational outputs. -
02 What's a typical Flexport integration timeline?
Four to eight weeks for a standard Flexport fulfilment integration. Bespoke pick, pack or carrier rules in the warehouse extend the build; we scope those in the kickoff. -
03 Do you support Flexport integrations after they launch?
Yes. Flexport integrations stay under SLA after launch with dispatch-event monitoring, carrier-rule validation and the on-call cover the operations floor needs. Tiered response SLAs from £750 per month. -
04 Can you build a custom Flexport connector or flow?
Yes. Custom Flexport work typically covers carrier-rule overrides, packaging-hint mapping, split-shipment behaviour, gift-message propagation and the specific dispatch-event payloads the warehouse team can act on. We extend the standard connector flows; we don't fight them.
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