ERP
Khaos Control integration
Integrated retail management solution.
How we integrate Khaos Control
The integration shape.
Khaos Control is a long-established UK ERP for retail and distribution, with a strong following in independent retail and small-to-mid distributors. The product is opinionated about retail operations and shows its age in places, which is a feature for the operators who know it and a friction point for greenfield projects.
Patchworks integrates Khaos Control for sales-order ingest from ecommerce and marketplace channels, inventory and price sync, purchase-order generation and fulfilment back-flow. The data model takes some getting used to; the upside is that once the integration is shaped right it tends to keep working.
Questions
Common questions.
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01 How does Patchworks integrate Khaos Control?
Patchworks integrates Khaos Control for sales-order ingest from ecommerce and marketplace channels, inventory and price sync, purchase-order generation and fulfilment back-flow. The data model takes some getting used to; the upside is that once the integration is shaped right it tends to keep working. -
02 What's a typical Khaos Control integration timeline?
Six to twelve weeks for a standard Khaos Control engagement, scaled by record-type complexity, the merchant's existing ERP configuration and the number of downstream systems already in the estate. -
03 Do you support Khaos Control integrations after they launch?
Yes. Khaos Control integrations transition into a support retainer with period-close awareness, posting-rule validation and the on-call cover finance teams need before they sign off on production. Tiered SLAs from £750 per month. The engineer who built the integration is the engineer answering the support ticket. -
04 Can you build a custom Khaos Control connector or flow?
Yes. Khaos Control engagements often need custom records, custom transaction-type mappings, bespoke SuiteScript or its equivalent on other ERPs, and explicit handling of multi-subsidiary or multi-entity routing. We extend canonical Patchworks patterns where they exist and ship custom flows where the merchant's record-type choices diverge from the template.
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Direct: contact@ecirql.com
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