WMS & 3PL
Shiptheory integration
Shipping automation platform.
How we integrate Shiptheory
The integration shape.
Shiptheory is a UK shipping automation platform that connects ecommerce and marketplace orders to a long list of carriers, handling label generation, manifest discipline and despatch confirmations.
Patchworks integrates Shiptheory for outbound order release, carrier and service selection, label generation and tracking-event delivery. The interesting work is usually in the rules · which carrier for which service for which order · and the operational fallback when a carrier integration goes down.
Questions
Common questions.
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01 How does Patchworks integrate Shiptheory?
Patchworks integrates Shiptheory for outbound order release, carrier and service selection, label generation and tracking-event delivery. The interesting work is usually in the rules · which carrier for which service for which order · and the operational fallback when a carrier integration goes down. -
02 What's a typical Shiptheory integration timeline?
Four to eight weeks for a standard Shiptheory fulfilment integration. Bespoke pick, pack or carrier rules in the warehouse extend the build; we scope those in the kickoff. -
03 Do you support Shiptheory integrations after they launch?
Yes. Shiptheory integrations stay under SLA after launch with dispatch-event monitoring, carrier-rule validation and the on-call cover the operations floor needs. Tiered response SLAs from £750 per month. -
04 Can you build a custom Shiptheory connector or flow?
Yes. Custom Shiptheory work typically covers carrier-rule overrides, packaging-hint mapping, split-shipment behaviour, gift-message propagation and the specific dispatch-event payloads the warehouse team can act on. We extend the standard connector flows; we don't fight them.
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