WMS & 3PL
Torque integration
Fashion logistics provider.
How we integrate Torque
The integration shape.
Torque is a fashion logistics provider, with operational primitives shaped for apparel and accessories · value-add services, garment-on-hanger, returns processing · that generic 3PLs do not surface as cleanly.
Patchworks integrates Torque for outbound order release, despatch confirmation, inventory reconciliation and returns receipt. Fashion-specific value-add services are where the integration design earns its keep.
Questions
Common questions.
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01 How does Patchworks integrate Torque?
Patchworks integrates Torque for outbound order release, despatch confirmation, inventory reconciliation and returns receipt. Fashion-specific value-add services are where the integration design earns its keep. -
02 What's a typical Torque integration timeline?
Four to eight weeks for a standard Torque fulfilment integration. Bespoke pick, pack or carrier rules in the warehouse extend the build; we scope those in the kickoff. -
03 Do you support Torque integrations after they launch?
Yes. Torque integrations stay under SLA after launch with dispatch-event monitoring, carrier-rule validation and the on-call cover the operations floor needs. Tiered response SLAs from £750 per month. -
04 Can you build a custom Torque connector or flow?
Yes. Custom Torque work typically covers carrier-rule overrides, packaging-hint mapping, split-shipment behaviour, gift-message propagation and the specific dispatch-event payloads the warehouse team can act on. We extend the standard connector flows; we don't fight them.
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